![]() Make sure the Qualcomm Atheros AR815x PCI-E Gigabit Ethernet controllers are installed in the device manager.To resolve a temporary LAN port failure problem, unplug the dock for 20 to 30 seconds and then plug it back in.Make sure the Ethernet cable connections are secure at the firewall and the hub or workstation.The Dell Wireless Dock D5000 station does not support HDCP content.HDCP content is not able to be displayed on the attached monitor Re-install the Fresco USB driver from c:\program files\Wilocity\Dockingdrivers\Fresco and check the function again.Make sure the Fresco Logic Xhci (USB3) Root Hub is enabled in the device manager.Try plugging the USB device into another port Try to disconnect and re-connect again with Dell Wireless Dock D5000 station Make sure the laptop is connected to the Dell Wireless Dock D5000 station.USB ports are not functional on the docking station Make sure the laptop is stationed to avoid audio lag.If that fails to work, try to re-plug in the audio cable to the docking station from the external speaker First, try a re-set on the Dell Wireless Dock D5000 station to make sure it is not a software issue.Re-install the DisplayLink driver from c:/program files/Wilocity/Dockingdrivers/DisplayLinkĪudio jack is not functioning or is lagging.Video on the attached monitor is not displayed as an extended monitor When the monitor is distorted or flickering, please re-set your monitor to restore it to its original settings.Try a different HDMI or DisplayPort cable.Make sure the HDMI or DisplayPort cable supplied with the panel is tightly secured to the video port in the Dell Wireless Dock D5000 docking station.Video on the attached monitor is distorted or flickering Make sure the DisplayPort cable supplied with the panel is tightly secured to the video port in the Dell Wireless Dock D5000 docking station.Try to disconnect and reconnect with docking station Make sure the laptop is connected with Dell Wireless Dock D5000 docking station.No video on the monitor attached to the DisplayPort port on dock Make sure the DisplayLink Display Adapter driver is installed properly and appears in the device manager.Make sure the HDMI cable supplied with the panel is tightly secured to the video port in the Dell Wireless Dock D5000 docking station.Try to disconnect and re-connect to the docking station No video on the monitor attached to the HDMI port on dock ![]()
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